Had a few issues with orders in the past but generally OK. Placed an order C00574954116 with them on 8 April and heard nothing for 4 or 5 days. Then an "sorry item delayed, we'll be in touch" email. Nothing for another week and used Nike chat - got the usual "we love you" messages but chat person couldn't say what was happening or why. Promised to send me daily updates but never heard a peep. Tried chat again today and the same - no idea why after 18 days it was delayed or any likely resolution. Had a rant and asked for a refund - what annoyed me most was the chat person was just clicking automated responses such as "we're sincerely sorry" and "thanks for using Nike". Anyway will see if I get a refund or have to file a Paypal claim. Been a big 20 year plus customer but plenty of other options out there now than Nike so its a goodbye from me.